PracticePulse
Gain deep insight into patient satisfaction by automating survey invites via email and text. Then use the feedback analytics to compare the performance of individual providers and practice locations.
Manage Negative Feedback
In a snapshot, see how your business is performing – what’s working, what’s not, and what needs to be fixed.
Improve the Patient Experience with PracticePulse
Instant Patient Feedback
Identify patient satisfaction scores through text message and email with a 33% average response rate.
Patient Retention
Instantly identify unhappy patients at the point of occurrence to improve retention rates.
Integrations
Integrate with us and one of our many partners. Increase business intelligence and save time.
Patient Feedback
Do you know how your patients feel and what they are saying about you? PracticePulse provides the highest response rate in patient feedback – 1 out of 3 patients engages with this service and leaves an online review. Easily collect patient satisfaction scores to understand and track the healthiness of your practice.
Physician Ratings
With Expert Reputation, you can add multiple providers to your practice and get direct feedback on patient’s experiences with various practitioners. Individual feedback and analytics specific to a provider helps compare feedback across your practice.
Facility Performance
Compare facility attributes. Identify why one location is performing more strongly than others and implement those practices across all facilities.
Text & Email Performance
Receive poor review alerts and weekly reports via email to monitor your performance. You can also set up text message alerts to provide a weekly summary of your practice and provider feedback results.
Check Out Our Other Services
Maximize your business potential with our full service. See what else Expert Reputation has to offer.
ReviewIQ
See where patients are leaving reviews, and learn which sites need your attention.
Listings Manager
Take control of your data across 35+ directory sites. Ensure patients find and connect with you.
Get Started
Start improving your online reputation today.
