SURVEYHUB
Gain insight into customer satisfaction and compare the performance of individual employees and business locations.
Manage Negative Feedback
In a snapshot, see how your business is performing – what’s working, what’s not, and what needs to be fixed.
Features
Instant Customer Feedback
Do you know how your patients feel and what they are saying about you? SurveyHub provides the highest response rate in customer feedback – 1 out of every 3 customers that engages with SurveyHub and leaves an online review. Easily collect customer satisfaction scores to understand and track the healthiness of your business.
Employee Ratings
With ExpertReputation, you can add multiple employees to your practice and get direct feedback on customer's experiences with various employees. Individual feedback and analytics specific to an employee helps compare feedback across your business.
Facility Performance
Compare facility attributes. Identify why one location is performing more strongly than others and implement those practices across all facilities.
Text & Email Performance
Immediately be alerted via email after receiving daily text notifications of positive and negative feedback. You can also set up text message alerts to provide a weekly summary of your facility and employee feedback results.
Check Out Our Other Services
Maximize your business potential with our full service. See what else Expert Reputation has to offer.