Review Site Guides

Every review site plays by its own rules. Yelp forbids asking for reviews; Google lets you send a direct review link; some healthcare sites only publish verified patients. These guides cover each platform your customers actually use: how to claim your profile, how to earn reviews within the rules, how to reply, and how to report a review that breaks the platform’s policies.

Each guide is checked against the platform’s own help center and links to the sources it relies on.

Every business

• Google Reviews: The Complete Guide for BusinessesGet more Google reviews within the rules, reply well, and report policy-violating reviews the right way.
• Yelp Reviews: The Complete Guide for BusinessesWhy Yelp hides some reviews, why you should not ask for them, and how to respond and report correctly.
• Facebook Recommendations: The Complete Guide for BusinessesHow Facebook recommendations and ratings work, when to turn them off, and how to report and respond.
• BBB Reviews and Complaints: The Complete Guide for BusinessesReviews vs. complaints, what moves your BBB letter grade, and how to respond when you disagree.
• Trustpilot Reviews: The Complete Guide for BusinessesClaiming, fair invitations, flagging, TrustScore math and the Consumer Warnings that follow misuse.

Healthcare

• Healthgrades Reviews: A Guide for Physicians and PracticesClaim your free profile, understand patient surveys, reply safely under HIPAA, and flag reviews that break the rules.
• Zocdoc Reviews: A Guide for Physicians, Dentists, and PracticesZocdoc collects verified patient reviews itself, doesn't allow replies, and lets you dispute a review for up to one year.
• WebMD Care Physician Directory: Profiles, Ratings, and ReviewsClaim your free WebMD Care profile, understand its rating categories and review rules, and raise concerns the right way.
• Vitals.com Reviews: A Guide for Physicians and PracticesVitals is part of WebMD. Learn how its profiles, reviews, and review-concern process connect to your WebMD listing.
• RateMDs: A Guide for Physicians, Dentists, and Practice ManagersAnonymous ratings, free profile claims, HIPAA-safe replies, and what RateMDs will and won't take down after a flag.

Home services and contractors

• Angi Reviews: The Complete Guide for Home Service ProsHow Angi verifies reviews, how it relates to HomeAdvisor, and your options when a homeowner rating seems unfair.
• Nextdoor Business Pages and Recommendations: A Guide for Local BusinessesHow neighbor recommendations work, how to reply from your business page, and when Nextdoor will review a post.
• Houzz Reviews: The Complete Guide for Home ProfessionalsRequesting reviews, the Houzz Review Policy, responding, and when Houzz will look at a review.

Automotive

• DealerRater: A Review Guide for Dealerships and Service DepartmentsClaim your DealerRater page, handle employee-tagged reviews, respond well and report reviews that break the rules.
• Cars.com Dealer Reviews: A Guide for DealershipsHow Cars.com dealer reviews are collected and rated, and how to reply to or report one through the Dealer Panel.
• CarGurus Dealer Reviews: A Guide for DealershipsCarGurus invites shoppers who contacted you to review you. Here is how to earn good reviews, reply and challenge fakes.