Top 10 Review Sites for Healthcare Professionals
Before choosing a healthcare provider, prospective patients will typically research practitioners and make their final decision based on online reviews. In fact a 2020 Software Advice survey found that 77% of people use online reviews as their first step to finding a new physician.
But where are they looking? Well, there are countless review sites, however we have aggregate the top 10 review sites that healthcare professionals should be monitoring:
- Google My Business
Why You Should Care About Review Sites
There are countless studies that have found that online reviews are crucial when customers make purchasing decisions, and the healthcare industry is no exception. Not only are potential patients looking for who has the best reviews, they are also looking out for negative reviews. They want to see the negative experiences that current clientele have and weigh if it is worth choosing you as their new provider.
Patients look for reviews regarding:
- Wait times
- Facility cleanliness
- Doctor’s bedside manner
Studies have shown that over 47% of patients trust online reviews, whereas 46% of patients trust doctor recommendations. That’s right, more patients trust online reviews than their doctors! Why? Because online reviews from actual patients are considered more truthful than referrals, which many believe give doctors a financial benefit. Therefore, you need to ensure you are generating patient reviews on the top healthcare review sites!