Top 10 Review Sites for Healthcare Professionals

Top 10 Review Sites for Healthcare Professionals

Top 10 Review Sites for Healthcare Professionals Before choosing a healthcare provider, prospective patients will typically research practitioners and make their final decision based on online reviews. In fact a 2020 Software Advice survey found that 77% of people use...
The Do’s and Don’ts of Reputation Management

The Do’s and Don’ts of Reputation Management

The Do’s and Don’ts of Reputation Management Whether you are a business or a prospective customer, you probably make most of your purchase decisions online. It only takes a quick glance at a website to determine whether or not they are right for you. That is why...
How to Respond to Negative Feedback: Step-by-Step

How to Respond to Negative Feedback: Step-by-Step

How to Respond to Negative Feedback: Step-by-Step Responding to negative reviews can be tricky. You can’t get upset and react irrationally, yet you need to respond promptly in order to salvage your doctor-patient relationship. By waiting to resolve the issue, you risk...
How to Use Bad Reviews to Your Advantage

How to Use Bad Reviews to Your Advantage

How to Use Bad Reviews to Your Advantage Some businesses have reservations about review management solely because they fear the impact of negative reviews. We get it. But, in reality, companies can use negative reviews to better their customer service and even their...
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